How to send us your sailings
This is the part that takes the longest, so here's exactly
what to do. On Royal Caribbean's website, open Club Royale → My Offers
and sign in.
- Open one of your offers and tap or click View sailings. You'll
see the full list of cruises that offer is good for.
- Select the whole page and copy it. Not just the list — the whole page,
so your offer code comes with it.
- Paste it into the big box below.
- Go back and repeat for your next offer, pasting each one into the same
box, one after another. They can be in any order.
You'll do this once per offer. Most people have somewhere between five and
ten, so set aside about fifteen minutes. You don't have to finish in one sitting —
send what you've got and email us the rest.
On an iPhone or iPad
Press and hold your finger anywhere on the page until a small menu pops up.
Tap Select All, then tap Copy. Come back here, press and hold
inside the box below, and tap Paste.
On an Android phone or tablet
Press and hold on the page until text highlights and a menu appears. Tap
Select all, then Copy. Come back here, press and hold inside
the box below, and tap Paste.
On a computer
Click once anywhere on the page, then press Ctrl + A and
Ctrl + C together (on a Mac, ⌘ + A
then ⌘ + C). Click inside the box below and press
Ctrl + V (Mac: ⌘ + V).
Did your offer come in the mail? The mailer tells you the offer exists,
but it doesn't list the cruises — and the cruises are what we need. The good
news is that the same offer is already sitting in your Casino Royale account
online. Sign in, find that offer code, open View sailings, and copy the page
as above. Photographing the mailer on its own isn't enough for us to build from,
because the sailings aren't printed on it.
If this isn't working, stop and email us. Send whatever you can manage —
photos of the screen are fine — to
our address, or
say so in the box at the bottom and we'll call you and walk through it. Nobody
gets stuck on this.